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Common queries answered

Frequently asked Questions

We usually dispatch most orders within 1-4 business days (excluding Sundays and public holidays)

Though, we keep 100% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non-expired products.

Cancellation before shipment (Only valid on orders’ place & delivery in India):
If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team on or call us on +91 09207492767 (Monday to Saturday, 8AM to 10PM and Sunday, 10AM to 7PM)

In such cases, the order will be cancelled, and the money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.

How will I get refunded for the cancelled orders and how long will this process take?
In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request.

Don’t worry, you can write to our customer support team on or call us on +91 09207492767


Phone:+91-92074 92767

Address:NightyOnline, M/S Honeystone International Pvt Ltd, Mathukkal, Kulanada P.O, Pathanamthitta, Kerala



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